Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (email address, profile data)
• Chat messages and conversation history
• Usage data and technical information (IP address, browser type, device information)
• Any other information you choose to provide

2. How We Use Information

We use collected information to:

• Provide and improve our services
• Process and respond to your requests
• Analyze usage patterns and service performance
• Communicate with you about our services
• Comply with legal obligations

3. Information Sharing

We may share your information with:

• Third-party service providers that assist in operating our services
• AI and machine learning service providers for processing requests
• Analytics and hosting service providers
• Legal authorities when required by law or to protect our rights

We do not sell personal information to third parties.

4. Data Retention

We retain information for as long as necessary to provide services and fulfill legal obligations. Retention periods vary based on data type and applicable legal requirements.

5. Data Security

We implement reasonable security measures to protect information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure.

6. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate information
• Data portability
• Objection to processing

To exercise these rights, contact us using the information below.

7. Cookies and Tracking

We may use cookies and similar technologies to operate and improve our services, analyze usage, and provide personalized experiences.

8. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

9. Children's Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Information

For questions about this privacy policy or our privacy practices, contact us at:

Email: privacy@veganvoyage.com